Domain Terms and Conditions

We are a Nominet Member and Registrar (using the ICTINSITE tag) and we use Nominet to register all domains with a .uk TLD, all other domains are registered using GoDaddy.

Domains are subject to the registration terms and conditions of the relevant registry and which may change from time to time.

- All renewals are typically covered over a 2 year period. We will inform our customers, via email of the renewal 30 days before expiry. Our key terms are included with each domain related invoice. We will send a reminder 2 days before expiry to ascertain if you still require the domain. Your domain will not be renewed if we don't receive a notification that you wish to retain your domain name.

- We will respond to all customer enquiries within 5 working days

- Please report all instances of domain abuse to abuse@ac3solutions.co.uk

If you have a complaint, please call 01772 36 76 36. If you don't feel your service contact have resolved the issue, please email complaints@ac3solutions.co.uk with full details of your complaint. If you'd rather post your complaint, please write to 9 Lockside Office Park, Lockside Road, Preston, PR2 2YS. We'll acknoweldge your complaint within 3 working days of receiving it. We'll then look into the issue and aim to respond within 10 working days.

Charges as of January 2020

.co.uk domain purchase/renewal 2 year (£9.99)

.com domain purchase/renewal 2 year (£17.99)

We don't make any charges for transferring your domain to a new Registrar.